Replies within one working day.
A single point of contact for corrections, account recovery questions, complaint escalation, and editorial feedback. We answer every message we receive.
How to reach the desk
| Channel | Address | Response time |
|---|---|---|
| Editorial email | [email protected] | 1 working day |
| Corrections | [email protected] | 4 hours during matchday windows |
| Privacy & data | [email protected] | 1 working day |
| Postal | Sandstone Editorial Pvt. Ltd., 3rd Floor, Sandstone House, Linking Road, Bandra West, Mumbai 400050 | 5 working days |
What we can help with
Editorial corrections
If you spot an error in a role assignment, a venue note, or a captain pick, write to corrections@. We publish corrections within 24 hours.
Account recovery
If you have lost access to a fantasy operator’s account, that operator handles the recovery. We can help you find the right escalation channel.
Complaint escalation
For unresolved disputes with a fantasy operator, we signpost you to the appropriate grievance officer and consumer forum.
Privacy requests
Access, correction, or erasure requests are handled at privacy@ within 30 days of verification.
Press & citations
For re-use, syndication, or citation requests, write to desk@ with the article URL and the intended publication.
Responsible play
If a player’s relationship with fantasy contests is becoming harmful, we signpost the iCall helpline and the operator’s self-exclusion tools.
Need a quicker path?
For corrections, use the dedicated inbox. For privacy, use the privacy inbox. Both are faster than the general desk.